Author

Ying Tsai Page 5

Ying Tsai, PharmD, RPh, is a retail pharmacist who counsels patients at a busy neighborhood pharmacy counter. She undertook community pharmacy residency training through a regional drugstore chain after pharmacy school. During her daily shifts, Tsai regularly assists customers with nonprescription remedies for minor conditions, answering frequent questions regarding over-the-counter eye drops, stye treatments, and ocular irritation. She also collaborates with local physicians to verify prescriptions and review medication safety.