Nicole O'Connor Page 8

A Grand Valley State University nursing graduate, Nicole O’Connor, RN, CSPI, spent nine years fielding emergency calls at a regional poison control center, helping parents through frantic moments when a toddler swallowed household cleaners or cosmetics. She now works as an in-house health writer for Biology Insights, specializing in accidental ingestions and domestic hazards. Still committed to clinical practice, she spends one day each week on the helpline triage desk. O’Connor lives in Michigan, where she stays current with pediatric toxicology protocols.