Neha Menon Page 18

Neha Menon, RN, is a health writer at Biology Insights with a beat centered on everyday triage and common medical concerns. She spent years working in hospital emergency departments, handling acute trauma and urgent patient assessments, and later took calls for a regional health system telephone advice service. Menon received her BSN and continues working occasional hours on a triage telephone line in Cedar Rapids, Iowa, addressing urgent medication and symptom questions from callers overnight.