Who Treats Ingrown Toenails and What Are the Options?

Ingrown toenails, medically known as onychocryptosis, occur when the edge of the nail penetrates and grows into the surrounding skin, leading to discomfort and inflammation. This common condition is most frequently observed on the big toe, causing pain, redness, and swelling along the nail border. Primary factors contributing to this condition are often external, such as trimming toenails too short or rounding the corners, which encourages the nail to grow into the flesh. Wearing shoes that are too tight or narrow also compresses the toes, forcing the nail to curve abnormally and press against the adjacent skin.

Initial Self-Care and When to Consult a Doctor

For mild cases without signs of infection, several conservative measures can be attempted at home to alleviate symptoms. Soaking the affected foot in warm, soapy water for 15 to 20 minutes, three to four times a day, helps to soften the skin and reduce localized inflammation. After soaking, a small piece of cotton or waxed dental floss can be gently placed under the ingrown nail edge to lift it slightly, encouraging the nail to grow over the skin. Wearing wide, comfortable shoes or sandals is also helpful to avoid pressure on the toe while the condition improves.

Professional medical intervention becomes necessary if self-care measures do not improve symptoms within a few days or if specific warning signs appear. The threshold for seeking help is typically marked by signs of infection, which include intense pain, increased swelling and redness, a noticeable bad odor, or the presence of pus or drainage from the area. Individuals with underlying health conditions like diabetes, poor circulation, or nerve damage should seek professional care immediately, as these factors increase the risk of severe complications.

Specialized Medical Professionals

The professional best suited to treat an ingrown toenail is a Podiatrist, a specialist in conditions affecting the foot and ankle. Podiatrists are trained to diagnose the underlying cause and perform in-office procedures for persistent or severe cases, ensuring safe removal of the offending nail section. They are the optimal choice for patients with recurring ingrown toenails or those with high-risk health profiles, such as individuals with diabetes.

A General Practitioner or Family Doctor can often manage mild to moderate ingrown toenails, especially if a minor infection is present. They can assess the severity, prescribe oral antibiotics if needed, and guide initial treatment. For complex or recurrent issues, the General Practitioner will typically refer the patient to a Podiatrist for specialized surgical management. In cases where the condition is chronic or related to a broader skin or nail disorder, a Dermatologist, who specializes in skin and nail diseases, may also be consulted.

Professional Treatment Options

For cases that fail conservative treatment, the standard professional approach is a minor surgical procedure performed under local anesthetic. The most common intervention is a Partial Nail Avulsion (PNA), where only the small, ingrown segment of the nail edge is carefully removed. This procedure relieves pressure and allows the inflamed tissue to heal, often resulting in a high success rate.

For patients experiencing recurrent ingrown toenails, a more permanent solution involves a procedure called a Matrixectomy, often combined with the partial nail avulsion. A chemical agent, most commonly Phenol, is applied to the nail matrix—the tissue where the nail grows from—to permanently destroy the cells that produce the problematic nail segment. This chemical matrixectomy significantly reduces the recurrence rate, as the offending portion of the nail will no longer grow back. If an active bacterial infection is present, a healthcare professional will often prescribe oral antibiotics to clear the infection before or after the minor procedure.