Where to Go to Get an Ingrown Toenail Removed

An ingrown toenail, medically known as onychocryptosis, is a common and painful condition that occurs when the edge of the toenail grows into the soft flesh of the toe. This penetration of the nail plate into the surrounding skin, typically on the big toe, can lead to inflammation, swelling, and significant discomfort. If the embedded nail breaks the skin barrier, bacteria can enter, resulting in an infection that often presents with pus and increased pain. Ingrown toenails can severely affect mobility and quality of life, making professional removal or treatment a necessity, especially when home care measures are no longer effective.

Assessing Severity and Risk Factors

Determining the severity of the condition helps decide whether home care is appropriate or if a professional consultation is immediately necessary.

A mild, or Stage 1, ingrown toenail is characterized by slight redness, mild swelling, and tenderness at the corner of the nail, without any discharge or sign of infection. At this stage, conservative measures like soaking the foot may be sufficient, but professional advice is still often recommended to prevent progression.

A moderate, or Stage 2, ingrown toenail presents with increased swelling, pain, and the presence of pus or yellowish drainage. This is often accompanied by the formation of inflamed tissue called hypergranulation. The most severe, or Stage 3, ingrown toenail involves chronic inflammation, intense pain, significant skin overgrowth, and a widespread infection that may be weeping or bleeding. Professional medical treatment is required for Stage 2 and beyond to clear the infection and remove the offending nail edge.

Certain underlying health conditions necessitate immediate professional intervention, even for seemingly minor ingrown toenails. Individuals with diabetes, poor circulation, or nerve damage (neuropathy) in their feet should seek medical care right away, as a simple infection can quickly escalate into a serious soft-tissue or bone infection. Those who frequently experience ingrown toenails or have anatomical factors like a highly curved nail plate should also consult a specialist to prevent chronic recurrence.

General Medical Providers for Initial Treatment

For a first-time ingrown toenail or a mild case with early signs of infection, General Practitioners (GPs), Family Doctors, or Urgent Care/Walk-in Clinics are appropriate starting points. These providers are highly experienced in diagnosing onychocryptosis and managing the initial stages of inflammation and infection. They typically focus on conservative treatments and clearing any existing infection before considering surgical removal.

Treatment from a general medical provider may involve prescribing oral antibiotics to combat bacterial infection, especially if pus or significant redness is present. They may also perform non-surgical interventions, such as carefully lifting the embedded nail edge and placing a small cotton wick or dental floss beneath it. This process, known as nail lifting, is a temporary measure designed to provide relief and allow the skin to heal.

In cases where the nail is slightly embedded but not deeply infected, they may attempt a minor trimming of the nail corner or use a gutter splint to guide the nail’s growth. However, if the condition is recurrent, severe, or requires permanent removal of the nail-forming tissue, the primary role of the general provider is to offer pain relief and then refer the patient to a specialized foot professional, as they generally do not perform the definitive, permanent surgical procedures for chronic ingrown toenails.

Specialist Care for Definitive Removal

For ingrown toenails that are chronic, recurrent, or severely infected, the definitive place for removal is the office of a Podiatrist, who specializes in foot and ankle care. Podiatrists (Doctors of Podiatric Medicine, or DPMs) are trained to perform minor in-office surgical procedures that permanently address the root cause of the problem. Their specialized expertise allows for precise removal of the offending nail section and the prevention of its regrowth.

The most common definitive procedure is a Partial Nail Avulsion (PNA), often combined with a chemical matrixectomy. The procedure begins with the application of a local anesthetic, usually a digital nerve block, to completely numb the toe. The podiatrist then uses specialized instruments to remove only the small section of the nail plate that is growing into the skin, avoiding the need to remove the entire nail.

To prevent the removed section from growing back, a chemical agent, most commonly phenol, is applied to the nail matrix—the tissue that produces the nail. This process, known as chemical matrixectomy or phenolization, permanently destroys the cells responsible for the growth of that specific nail edge, ensuring a high success rate in preventing recurrence. This procedure is quick, typically taking less than 30 minutes, and provides a permanent solution to the ingrown toenail.

Recovery and Long-Term Prevention

Following a definitive removal procedure, proper aftercare is important for ensuring a smooth recovery and minimizing the risk of complications. The toe will be covered with a sterile dressing immediately after the procedure, which should be kept intact for the first 24 to 48 hours as directed by the podiatrist. It is recommended to elevate the foot for the first day and limit high-impact activities for up to two weeks to reduce swelling and pressure on the wound.

Post-procedure care typically involves daily warm water or saline soaks to keep the area clean, followed by the application of an antibiotic ointment and a clean bandage. Patients should wear open-toed shoes or shoes with a wide toe box during the healing period to prevent pressure on the sensitive area. Full healing of the nail bed usually takes a few weeks, and the podiatrist will schedule follow-up appointments to monitor the recovery.

Long-term prevention focuses on proper nail trimming and footwear selection. Toenails should always be cut straight across, avoiding the temptation to round the corners or cut them too short. Wearing properly fitting footwear that gives the toes ample room and avoiding tight, narrow, or pointed shoes is also important to prevent repetitive pressure on the nail edges.