When Should You Use Telehealth for Psoriasis?

Psoriasis is a long-term inflammatory condition driven by the immune system, causing the rapid buildup of skin cells that results in thick, scaly patches on the skin’s surface. This chronic disease requires ongoing management by a dermatologist to control flares, slow progression, and prevent complications like psoriatic arthritis. Telehealth, or teledermatology, utilizes digital communication tools like video conferencing and secure messaging to deliver healthcare remotely. Understanding the practical applications and limitations of this virtual approach is helpful when determining the most appropriate care strategy for managing psoriasis.

Managing Psoriasis Through Virtual Consultations

Virtual consultations for psoriasis rely heavily on the quality of visual information provided by the patient to the dermatologist. During a live video visit, the physician examines the location and appearance of existing plaques, noting features like redness and scaliness, though they cannot appreciate the texture or elevation of lesions as they would in person. To enhance this assessment, patients are often asked to submit high-resolution photographs of affected areas before the appointment.

These visual assessments, combined with a thorough patient history, allow the care team to monitor disease progression and severity. Dermatologists can utilize patient-reported outcomes to determine the Psoriasis Area and Severity Index (PASI) score, which quantifies the extent and characteristics of the plaques. Research has shown that PASI scores derived remotely can be comparable in accuracy to those performed during in-person visits when high-quality images are utilized.

Virtual visits are particularly suited for the ongoing management of established treatment plans. Physicians can refill or modify prescriptions for topical medications, oral systemic treatments, or biologics based on the patient’s reported symptoms and the virtual examination. Telehealth appointments serve as an effective means to regularly screen for potential side effects associated with systemic therapies, ensuring patient safety. Studies suggest that for follow-up care, an online model can achieve similar improvements in disease severity and quality of life compared to conventional in-office visits.

Key Advantages of Telemedicine for Psoriasis Patients

The adoption of telemedicine offers significant logistical and quality-of-life benefits for individuals managing chronic conditions like psoriasis. Eliminating travel time and associated costs is a major advantage, especially for those living in rural or underserved areas with limited access to specialized dermatological care. This convenience helps remove transportation barriers and reduces the need for time off work or school, allowing for more consistent monitoring.

Increased convenience can contribute to improved treatment adherence, as patients are more likely to attend follow-up appointments when the process is simplified. Telehealth enables accessible communication with specialists, making it easier to discuss new symptoms or concerns as they arise rather than waiting for a scheduled in-person appointment. This expedited access to care is helpful for managing flares or securing timely medication refills.

Virtual care models also allow physicians to reach patients who may have mobility concerns or are institutionalized, providing access to necessary medical attention. For patients with stable, well-controlled psoriasis, virtual maintenance visits allow for the effective continuation of care without the added hassle of a physical commute.

Scenarios Requiring In-Person Dermatological Care

While teledermatology is effective for routine follow-up care, a physical examination is required in specific clinical situations to ensure accurate diagnosis and appropriate treatment. Initial consultations for a new, undiagnosed rash often necessitate an in-person visit, as a tactile examination is sometimes needed to distinguish psoriasis from other conditions like eczema or cutaneous lupus. If the diagnosis is uncertain, a physician may need to perform a skin biopsy—removing a small tissue sample for microscopic analysis—a procedure only possible in an office setting.

In-person care is also mandatory when the patient experiences a severe flare or a rare, urgent complication, such as pustular or erythrodermic psoriasis. These conditions require immediate, aggressive intervention and close physical monitoring. Furthermore, certain areas of the body are difficult to assess accurately via camera, including the scalp, nails, and mucosal surfaces. Changes in the nails, which can indicate psoriatic arthritis, may require a closer look than a video feed can provide.

Any treatment that involves an in-office procedure, such as phototherapy or the administration of injectable medications, must be conducted in a medical facility.

Maximizing Effectiveness During a Telehealth Visit

Patients play a significant role in ensuring the productivity of a virtual appointment for psoriasis management. One of the most helpful steps is ensuring the physician has clear, high-quality images of the affected skin areas before the consultation begins. This involves taking photos in a well-lit room, ideally using natural light, and capturing both close-up views of plaques and wider images that show the surrounding skin for comparison.

Preparation also includes gathering detailed information about the condition’s status since the last visit. Patients should write down a list of symptoms, noting the duration, frequency, and severity of changes, such as increased itching or the appearance of new lesions. It is helpful to have current medication lists readily available, including all prescription drugs, over-the-counter treatments, and supplements being used.

To facilitate an accurate remote assessment, patients can use a ruler next to the rash when taking photographs to provide the dermatologist with a clear reference for size. Having a stable internet connection and a fully charged device in a quiet, private location will minimize technical disruptions and allow for a focused conversation with the care team.