When Should You Go to the ER for Pink Eye?

Pink eye, medically known as conjunctivitis, is the inflammation of the conjunctiva. This is the thin, clear membrane covering the white part of the eye and the inner surface of the eyelid. When small blood vessels within this membrane become irritated and swollen, they become more visible, causing the eye to appear reddish or pink. Although the condition is common and often resolves on its own, understanding your symptoms is important for determining the correct level of care.

Identifying the Cause: Viral, Bacterial, or Allergic

The initial appearance of pink eye can be similar across its three main types, but differences in discharge help distinguish the cause. Viral conjunctivitis is the most frequent form and often accompanies symptoms of a common cold. It typically produces a watery, clear discharge and is highly contagious, spreading easily through direct contact.

Bacterial conjunctivitis is characterized by a thicker, sticky, pus-like discharge that may be yellow or green. This discharge commonly causes the eyelids to crust over and stick together, particularly upon waking. Allergic conjunctivitis is not contagious and is triggered by environmental factors like pollen or pet dander. This type usually affects both eyes and is marked by intense itching and watery discharge, often accompanied by sneezing or a runny nose.

When Immediate Emergency Care Is Necessary

While most cases of pink eye are self-limiting and not vision-threatening, certain symptoms signal a more serious underlying condition requiring immediate emergency department evaluation. The most concerning sign is sudden vision loss or a significant change in vision clarity that does not clear when discharge is wiped away. This suggests the inflammation may have spread beyond the conjunctiva to the cornea, which can threaten permanent vision damage.

Severe eye pain, beyond the gritty irritation typical of pink eye, is a primary warning sign. Extreme sensitivity to light (photophobia) can also indicate a deeper ocular problem, such as iritis or keratitis. Pink eye symptoms in a newborn infant (neonatal conjunctivitis) require immediate medical attention to prevent serious complications. Emergency care is also warranted if the condition results from chemical splash exposure or foreign object trauma to the eye.

Choosing the Right Non-Emergency Care Provider

For typical, non-emergency cases of pink eye, seeking care outside of the Emergency Room is the appropriate choice. Urgent care centers and Primary Care Physicians (PCPs) are well-equipped to diagnose the type of conjunctivitis and provide initial treatment, such as a prescription for antibiotic drops for bacterial infections. Utilizing these facilities saves time and resources compared to an ER visit, which should be reserved for true emergencies.

An optometrist or ophthalmologist can also provide specialized care, particularly if you wear contact lenses or have recurring issues. Contact lens wearers are at higher risk for corneal infections, making an eye specialist visit important if symptoms do not rapidly improve after removing lenses. For mild cases, especially those suspected to be allergic or viral, telehealth services may be appropriate for a quick consultation and guidance.

Safe At-Home Management and Relief

While waiting for a diagnosis or during recovery, several simple measures can help relieve discomfort and prevent the spread of the infection. Applying a compress to the closed eyelids several times a day is an effective method for symptom relief. A warm compress helps loosen crusted discharge from bacterial pink eye, while a cool compress provides soothing relief for the itching associated with allergic conjunctivitis.

Over-the-counter lubricating eye drops, often called artificial tears, can also reduce dryness and irritation. Stop wearing contact lenses immediately and keep them out until symptoms completely resolve, often requiring replacement of the lenses and case to prevent re-infection. Frequent hand washing and avoiding touching the eyes are necessary to limit transmission, along with not sharing towels, pillows, or eye makeup.