When Should a Provider Have a Patient Sign an ABN?

The Advance Beneficiary Notice of Noncoverage (ABN) is a mandatory document used by providers serving Medicare Fee-For-Service beneficiaries. Its primary function is to inform the patient before a service is rendered that Medicare may not cover the cost of that specific item or service. The ABN is legally required if the provider expects Medicare to deny a claim for a service that is otherwise typically covered. By signing, the patient acknowledges this potential denial and agrees to accept financial responsibility if it occurs.

Issuing the ABN When Coverage is Uncertain

The ABN is designed for situations where a service is generally a Medicare benefit, but the provider reasonably believes the claim will be denied for a specific reason in the patient’s individual case. Mandatory use of the ABN is crucial for a provider to transfer financial liability to the patient upon denial. Without a valid ABN, the provider cannot bill the patient if Medicare refuses payment.

The most common reason for a required ABN is a lack of medical necessity. Medical necessity is determined by Medicare’s National Coverage Determinations (NCDs) and Local Coverage Determinations (LCDs), which specify the clinical criteria for coverage. If a provider believes a service does not meet these established criteria for the patient’s diagnosis, an ABN must be issued.

Another frequent trigger for the ABN is when the patient’s utilization exceeds frequency limits. For example, if Medicare covers a diagnostic test only once every six months, recommending the test sooner requires an ABN. The ABN is also necessary if the service does not comply with Medicare rules, such as a patient continuing home health services after they no longer meet the “homebound” requirement.

The ABN is mandatory in these cases if the provider intends to bill the patient following a Medicare denial. The form ensures the beneficiary is aware of the potential out-of-pocket costs before deciding to proceed with the service. Providers are prohibited from issuing an ABN as a routine, blanket practice, as they must have a specific, reasonable expectation of denial for the notice to be valid.

Scenarios Where the ABN Should Not Be Used

The ABN is a specific compliance tool and is not intended as a general liability waiver for all non-covered services. Providers should not use the ABN for services that are statutory exclusions, meaning Medicare never pays for them under any circumstances. Since these services are permanently excluded by law, they are not a benefit of Medicare.

Examples of statutorily excluded services include most cosmetic surgery, routine foot care, hearing aids, and dental care. Because Medicare never covers these items, a provider cannot have a “reasonable belief” that a claim will be denied. Using the official ABN form in these situations is inappropriate and can confuse the patient, though a simple non-ABN financial responsibility notice may be recommended.

The ABN is strictly for Medicare Fee-for-Service beneficiaries and is not appropriate for patients enrolled in Medicare Advantage (Part C) plans. Medicare Advantage plans use their own required notices, such as the Integrated Denial Notice (IDN). Furthermore, an ABN cannot be used to shift liability to a patient due to administrative or billing failures, such as improper coding or a missing certification.

Proper Timing and Patient Responsibilities

The validity of the ABN depends on proper timing, requiring the provider to issue the notice before the item or service is provided. This advance notice gives the patient adequate time to understand the potential financial consequences and make an informed decision. Presenting the ABN while the patient is under duress or in an emergency situation is prohibited.

The patient is presented with three options on the ABN form. Option 1 allows the patient to receive the service and requires the provider to submit a claim to Medicare for an official coverage decision. Selecting this option transfers financial liability to the patient upon denial, but it preserves the patient’s right to appeal.

Option 2 permits the patient to receive the service but instructs the provider not to bill Medicare. The patient agrees to pay for the service out-of-pocket, and since no claim is submitted, there is no right to an appeal. Option 3 is the refusal option, where the patient declines to receive the service or item, meaning they will not be responsible for payment, and the service will not be performed.