What to Do When Your Doctor Retires

The retirement of a long-time physician can be disruptive, severing a relationship built over years of care. Maintaining continuity of medical care requires a proactive approach from the patient. When your doctor announces their retirement, the immediate focus must shift to securing your health history and efficiently finding a suitable replacement to ensure no gaps occur in ongoing treatment. This process involves administrative steps for record transfer and strategic planning for selecting a new medical provider.

Processing the Retirement Notice

After receiving notification of your doctor’s retirement, carefully read the communication to establish a clear timeline. Physicians are advised to provide patients with notice, often 60 to 90 days, before they stop practicing to avoid any implication of patient abandonment. This letter should state the specific date of the doctor’s last day and whether the practice is closing entirely or if another physician is taking over the patient panel.

Identifying the final day of practice is important, as it dictates the deadline for all subsequent actions, especially the transfer of medical records. If another doctor is inheriting the practice, confirm that this new physician accepts your insurance and that their style of practice aligns with your needs. While the transition is simpler if another physician in the same group takes over, you retain the right to choose an outside provider.

Requesting and Transferring Medical Records

Securing your medical records is a crucial administrative task for a smooth transition to a new provider. Under the Health Insurance Portability and Accountability Act (HIPAA), patients have a legal right to receive a copy of their medical records. This request must be made in writing, usually by completing an authorization form provided by the retiring physician’s office.

Obtain a copy of your records directly for your personal safekeeping, rather than relying solely on transfer to a new doctor. When the request is made directly by the patient, the provider may only charge a reasonable, cost-based fee covering the labor for copying and supplies. The cost cannot include the administrative time spent searching for or retrieving the records.

After submitting the official request, the retiring physician’s office generally has up to 30 days to comply, or 60 days if the records are stored off-site. If you request records be sent directly to a new provider, the practice may charge a different fee structure, though records are often sent at no charge as a professional courtesy. Electronic health records should be made available in a timely electronic format, often through a patient portal, making the transfer faster and more comprehensive.

Effective Search Strategies for a New Doctor

The search for a replacement physician should begin immediately after confirming the retirement timeline. The first step is to verify which doctors are “in-network” with your health insurance plan to minimize out-of-pocket costs. Most insurance companies maintain an online directory allowing you to search for local, participating providers who are accepting new patients.

Ask your retiring physician or their practice nurse for a direct referral to a trusted colleague. Specialists you see, such as a cardiologist or gynecologist, can also be a valuable source of recommendations for a general practitioner. This personal recommendation provides a level of assurance that general online searches cannot match.

Verification and Logistics

After identifying candidates, verify their professional credentials. State medical boards can also provide information regarding any disciplinary actions taken against a doctor. Additionally, consider logistical factors to ensure a practical fit for your lifestyle:

  • Education, residency training, and board certifications.
  • Hospital affiliations.
  • Office location and accessibility.
  • Availability for appointments.

Preparing for Your First Appointment

The first appointment with a new doctor is a foundational opportunity to establish a new relationship and ensure continuity of care. Bring a summarized version of your medical history, including any records secured from your previous physician. This helps the new provider quickly understand your health background and any chronic conditions.

A comprehensive list of all current medications—including prescription drugs, over-the-counter medicines, vitamins, and supplements—is necessary. Include the dosage and frequency for each item to prevent potential drug interactions or errors. Also, note the dates of any recent health screenings or immunizations you have received.

Prepare a concise list of your current health concerns and questions you want to address during the visit. This preparation ensures the most important topics are covered, allowing the new physician to create a personalized medical plan from the start.