What Should a Healthcare Worker Do First If a Patient Starts Falling?

When a patient begins to fall in a healthcare setting, the immediate priority shifts from fall prevention to injury mitigation. The healthcare worker’s initial reaction must be to manage the patient’s descent, not to stop it entirely, which risks injury to both individuals. The physical mechanics employed during the fall are designed to reduce the velocity of impact and, most importantly, protect the patient’s head and spinal column from direct contact with hard surfaces.

Managing the Active Fall

When a fall becomes unavoidable, the healthcare worker must avoid the instinct to try and catch the full weight of the individual. Attempting to halt the fall abruptly risks musculoskeletal injury to the staff member and can increase the whiplash effect on the patient. Instead, the focus is on guiding the patient to the floor in the most controlled manner possible.

The first physical step is for the healthcare worker to widen their stance, establishing a broad, solid base with one foot positioned behind the other. This staggered stance increases the worker’s stability and prepares the body to absorb the patient’s shifting weight. If the patient is wearing a gait belt, the worker should grip it firmly; otherwise, they should wrap their arms securely around the patient’s torso or waist.

Maintaining this secure grip, the worker should move their body close to the patient’s back or side. The worker should place their hip or leg against the patient’s hip or thigh to create a point of contact and friction. This positioning allows the worker to use their larger leg muscles, rather than their back and arms, to manage the descent.

The worker must then simultaneously lower themselves by bending their knees, letting the patient slide slowly down the worker’s leg or shin to the floor. This technique transfers the patient’s weight from a vertical drop to a controlled, diagonal slide, significantly dissipating the force of gravity. The goal is to ensure the patient’s body makes contact with the floor along the length of their side or buttocks, rather than falling straight down onto a hip or knee.

During this controlled descent, the healthcare worker must carefully manage the patient’s head. The worker must actively steer the patient’s head away from striking the floor, nearby furniture, or sharp corners. The worker should lower their body all the way to the floor with the patient, ending in a kneeling position to maintain control.

Immediate Assessment While Down

Once the patient is on the floor, the healthcare worker’s role immediately transitions to rapid assessment and stabilization. The first action is to stay with the patient and use the call light or an audible shout to summon additional assistance from colleagues.

The initial medical assessment must prioritize the patient’s airway, breathing, and circulation (ABCs). The worker should quickly check for responsiveness and observe the patient’s chest movement and skin color. If the patient is unresponsive or shows signs of respiratory distress, the facility’s emergency code should be activated immediately.

Following the ABC check, a rapid scan for obvious injuries must be conducted while keeping the patient still. The worker should visually inspect for signs of trauma, such as fresh bleeding, significant swelling, or any visible deformity of the limbs that may indicate a fracture.

If there is any suspicion of a head injury, neck pain, or any change in the patient’s level of consciousness, the patient must be kept absolutely immobile. The worker should manually stabilize the patient’s head and neck in a neutral alignment until a medical team can formally assess the spinal integrity. Moving a patient with an unstable spinal injury can lead to severe neurological damage.

The worker should verbally check with the patient about the location and intensity of any pain. This initial diagnostic step helps the arriving medical team prioritize their secondary assessment and rule out immediate threats like a hip fracture. The patient’s vital signs, including blood pressure, pulse, and oxygen saturation, should be obtained as soon as equipment is available.

Safe Patient Transfer and Documentation

Only once the immediate assessment confirms the patient is stable and does not have a suspected spinal injury should any attempt to move them be considered. The healthcare worker must never attempt to lift the patient alone, even if the patient claims to be uninjured or capable of standing.

Assistance should be used, either in the form of additional trained personnel for a controlled manual lift or, preferably, specialized mechanical lifting equipment. Devices such as a floor-based hoist or a specialized inflatable lifting cushion distribute the patient’s weight and allow for a smooth, safe transfer to a bed or stretcher. This approach adheres to safe patient handling guidelines.

Immediately following the fall, the patient must undergo a comprehensive post-fall assessment and enter a period of increased monitoring. Standard protocol often requires monitoring vital signs and neurological status every 15 minutes for the first hour, then every 30 minutes for two hours, and then hourly for a full 24 to 72 hours. This period of intense observation is necessary because injuries may not present with symptoms immediately.

The final administrative step is the mandatory completion of an incident report, regardless of whether the patient sustained a visible injury. This document must record the exact circumstances of the fall, including the time, location, and the activity the patient was engaged in. The report must also detail the observed injuries, the immediate interventions provided by the staff, and the patient’s subsequent condition.

This meticulous documentation serves as a quality improvement tool, allowing the facility to analyze fall patterns and implement targeted prevention strategies. The report is an objective record that ensures continuity of care and provides a formal account of the event.