What Does a Level 4 Home Care Package Include?

The Home Care Packages (HCP) Program is an Australian government initiative designed to provide coordinated support services, helping older individuals remain independent in their own homes for longer. The program is structured into four levels, each corresponding to a different level of care need. Level 4 is the highest tier of support available, created to meet the complex and high-level requirements of individuals who would otherwise be considering a move to residential aged care. This level delivers the maximum funding and service intensity to ensure comprehensive daily support can be provided within the home setting.

Criteria for Accessing Level 4 Support

Accessing the substantial support of a Level 4 package begins with registration through the My Aged Care portal, the central starting point for aged care services. This initial step leads to a comprehensive in-person assessment that determines eligibility for government-subsidised care. The ultimate decision for a Level 4 package rests with the Aged Care Assessment Team (ACAT), a group of health professionals.

The ACAT assessment is detailed, focusing on the individual’s physical, cognitive, and psychosocial needs to determine the appropriate level of support. A Level 4 approval is reserved for those with high-level, complex care requirements that necessitate ongoing, substantial support to manage daily living activities. This complexity often involves multiple health conditions, significant mobility limitations, or cognitive changes that demand consistent daily intervention.

The structure of this program, including the assessment process and eligibility criteria, is governed by the Aged Care Act 1997 (Cth). The ACAT team confirms that the individual’s care needs meet the threshold for the highest support tier. Once approval is granted, the recipient must manage the logistical aspects of finding a provider and developing a suitable care plan.

Financial Structure and Government Contribution

The Level 4 Home Care Package represents the maximum government subsidy available under the program, reflecting the high costs associated with complex care. As of July 2024, the annual government contribution for a Level 4 package is approximately $63,440.65, paid directly to the chosen care provider. This subsidy is provided as a daily amount, which is then pooled to form the individual’s annual package budget.

The total package budget is calculated by combining this significant government subsidy with any contributions the recipient may be required to pay. Recipients may be asked to pay a Basic Daily Fee, which is a set daily amount that is not income-tested. An Income-Tested Care Fee may also apply, calculated by Services Australia based on a financial assessment of the recipient’s income.

This fee reduces the amount of the government subsidy paid, but the total funds available for the individual’s care remain the same. The Level 4 funding model ensures that even with potential co-contributions, a substantial budget is available to purchase the necessary high-intensity care services.

Comprehensive Services Provided by Level 4

The Level 4 package budget allows for an extensive and flexible range of services, designed to address all facets of a person’s complex care needs. A primary focus is high-level clinical and nursing care, which includes specialised support for chronic disease management. This can involve in-home nursing services for complex wound care, medication management assistance, and monitoring of health indicators.

The package also funds extensive personal care, which may require multiple daily visits from support workers. This includes comprehensive assistance with personal hygiene routines, such as showering and grooming, as well as aid with dressing, mobility transfers, and continence management. The significant funding at this level ensures that personal care is available on a consistent, high-frequency basis.

Beyond direct personal and clinical care, the package covers a wide array of support services necessary for safe home living. This includes complex meal preparation, where dietary needs are often highly specific, and domestic assistance like cleaning and laundry. Transportation is also provided for essential medical appointments and community access, which is crucial for maintaining social connections.

Aids, equipment, and home modifications form another major component of the Level 4 package, allowing for a safer environment tailored to high-level needs. Funds can be used for the provision and installation of complex mobility aids, assistive technology, and necessary structural modifications. Examples include the fitting of grab rails, ramps, and other equipment to facilitate safe movement and independence within the home.