How to Start Hospice Care: A Step-by-Step Guide

Hospice care offers a specialized, holistic approach focused on comfort and quality of life for individuals facing a life-limiting illness. This model shifts the focus from curative treatment to palliative management, providing comprehensive support for the patient and their family. Services are typically delivered in the patient’s home, but can also be provided in assisted living facilities or hospitals. Understanding how to activate these services ensures a patient receives compassionate and tailored care during this final phase of life.

Meeting the Medical Criteria for Hospice Care

Admission into a certified hospice program requires meeting specific medical criteria established by federal guidelines. The fundamental requirement is that a patient must have a terminal illness with a medical prognosis of six months or less to live, assuming the disease follows its expected course.

Two physicians must certify this prognosis: the patient’s attending physician and a hospice medical director. The patient or their legal representative must also sign an election statement, formally agreeing to choose comfort-focused palliative care over curative treatment. Signs like frequent hospitalizations, significant weight loss, or a documented decline in functional ability often indicate that a patient is approaching eligibility.

Steps for Initiating the Referral

Initiating the process begins with a conversation with the patient’s current healthcare provider, such as a primary care physician or specialist. The doctor assesses the patient’s condition against clinical guidelines to determine if a hospice referral is appropriate. This discussion clarifies the goals of care, ensuring the patient understands the shift toward pain and symptom management.

The next step is selecting a hospice provider, which is the patient’s and family’s choice. Patients have the right to choose any Medicare-certified hospice agency. Families may ask their physician for recommendations or contact local agencies directly for a consultation, sometimes referred to as a self-referral. The chosen agency verifies eligibility and confirms the patient is within their service area.

Once a provider is chosen, the physician’s office sends the formal referral, including medical records, diagnosis details, and current medication lists, to the agency. The hospice agency’s admissions team contacts the family to schedule an initial assessment visit. This process transitions the patient into the hospice program.

Navigating Coverage and Costs

For most individuals, hospice care is covered comprehensively by the Medicare Hospice Benefit under Medicare Part A. This benefit covers virtually all services related to the terminal illness, including nursing care, medical equipment, supplies, and medications for pain and symptom management. Patients receiving this benefit are responsible for a very small copayment, such as five percent of the cost of prescription drugs, which is capped.

Medicaid programs in every state also provide a hospice benefit, offering similar coverage. Private insurance plans and managed care organizations offer a hospice benefit as well, though specific coverage details, deductibles, and co-payments should be verified with the carrier. Financial concerns should not prevent a patient from accessing necessary hospice services.

The Medicare benefit covers four levels of care:

  • Routine home care.
  • Continuous home care during a crisis.
  • Short-term general inpatient care for symptom control.
  • Respite care for family caregivers.

The benefit covers the hospice care itself, but it generally does not cover room and board expenses if the patient resides in a nursing facility or assisted living setting.

The Initial Setup: What to Expect After Enrollment

After admission, a registered nurse conducts a comprehensive assessment, often within 48 hours of enrollment. This initial visit takes place in the patient’s residence to identify immediate needs. The nurse performs a physical evaluation, reviews medications, and discusses the patient’s and family’s goals for care.

This assessment is the foundation for creating the individualized Plan of Care (POC), developed by the hospice interdisciplinary team. The POC outlines the frequency of visits from the nurse, hospice aide, social worker, and chaplain, tailoring services to the patient’s specific needs. The team completes the assessment within five calendar days of admission to ensure all aspects of the patient’s well-being are addressed.

The hospice team also performs a home safety evaluation to determine if specialized medical equipment is required. Items such as a hospital bed, oxygen concentrators, wheelchairs, or commodes are promptly arranged for delivery and setup, often within 24 hours. This ensures the patient has the necessary tools for comfort and safety as care delivery begins.