How to Avoid Being Placed in Observation Status

Hospitalization involves medical uncertainty and administrative complexities that affect patient finances. The determination of a patient’s status—inpatient admission versus observation—is a significant source of confusion and financial strain, especially for those covered by Medicare. This classification dictates how the hospital stay is billed and whether subsequent care will be covered. Understanding the difference between these statuses and the governing rules is the first step in navigating the hospital system and avoiding unexpected costs.

The Critical Difference Between Observation and Inpatient Status

The designation of a hospital stay as “observation” or “inpatient” has substantial financial consequences because it determines which part of Medicare covers the services. Inpatient admission is billed under Medicare Part A, which covers hospital stays and involves a single, fixed deductible payment. Observation status is considered an outpatient service, even if the patient occupies a hospital bed for multiple nights, and is billed under Medicare Part B.

Outpatient billing means the patient is responsible for copayments for every individual service, such as tests, medications, and physician visits. These costs can accumulate to a higher total than the Part A deductible. The most significant difference is the impact on coverage for a Skilled Nursing Facility (SNF) stay after discharge. Medicare Part A only covers post-hospital SNF care if the patient has had a qualifying hospital stay of at least three consecutive days as an admitted inpatient.

Time spent under observation status, regardless of length, does not count toward the three-day inpatient requirement. Consequently, a person may spend multiple days in the hospital under observation and still be denied Medicare coverage for necessary short-term rehabilitation at a SNF. This forces the patient to pay the entire SNF bill out-of-pocket because the administrative classification failed to meet the federal requirement.

Understanding the 2-Midnight Rule

The decision to admit a patient as an inpatient is governed by the Centers for Medicare & Medicaid Services (CMS) “2-Midnight Rule,” codified in federal regulation. This rule establishes a benchmark for physicians to determine the appropriate patient status. An inpatient admission is considered appropriate for payment under Medicare Part A if the admitting physician expects the patient to require medically necessary hospital care spanning at least two midnights.

This expectation must be clinically supported by documentation detailing the patient’s complex medical factors, such as history, co-existing conditions, symptom severity, and the risk of an adverse event. The decision is based on the physician’s reasonable expectation at the time of admission, not the actual length of the stay. If an unforeseen event, like a rapid recovery, shortens the stay to less than two midnights, the admission may still be considered appropriate.

Observation status is reserved for situations where the physician expects the patient’s condition to be resolved or stabilized in less than two midnights. Hospitals use observation to assess and treat patients whose need for inpatient care is uncertain. Although the rule aims to reduce lengthy observation stays, observation services are generally expected not to exceed 48 hours.

Immediate Patient Actions During Hospitalization

Since the financial ramifications of observation status are significant, patients and their advocates must be proactive from the moment they enter the hospital. The most immediate step is to directly ask the attending physician or hospital staff about the current status. The patient should specifically ask, “Am I admitted as an inpatient, or am I under observation status?”

If the answer is “observation,” the patient should immediately request that the physician review the medical record and document the clinical necessity for an inpatient admission. The physician must document that the complexity of the patient’s condition creates a reasonable expectation that the required care will span at least two midnights. Patients or caregivers should also contact their primary care physician and ask them to communicate with the hospital doctor to advocate for inpatient admission.

It is wise to request copies of all paperwork related to the hospital stay, particularly documents concerning admission or changes in status. Proactive communication and documentation gathering can help ensure the medical record reflects the severity of the illness and the required intensity of services. This step focuses on influencing the initial decision-making process before a status is finalized or a formal appeal becomes necessary.

Formal Review and Appealing Observation Status

If a patient has been placed in observation status for more than 24 hours, the hospital must provide the Medicare Outpatient Observation Notice (MOON), officially CMS-10611. This notice must be delivered no later than 36 hours after observation services begin. The MOON explains that the patient is an outpatient and details the financial implications for cost-sharing and SNF coverage. The patient or their representative must sign the MOON to acknowledge receipt, even if they disagree with the status.

If a patient believes their observation status is incorrect, they have recourse through a formal appeals process. An expedited appeals process is available through the Beneficiary and Family-Centered Care Quality Improvement Organization (BFCC-QIO). This process is relevant for beneficiaries reclassified from inpatient to observation, or those who spent three or more days in the hospital but had fewer than three inpatient days.

Under the expedited process, the BFCC-QIO reviews medical records to determine if the inpatient admission was medically necessary and met the Part A coverage criteria, often rendering a decision within one day. This formal challenge is separate from the proactive steps taken during the hospital stay. Successfully appealing the status provides a procedural method to reverse an incorrect classification and restore eligibility for crucial Part A benefits, including subsequent SNF coverage.