Ordering prescription eyewear online has become a popular and cost-effective option. When purchasing glasses from EyeBuyDirect, understanding the delivery timeline is important. The total time for the glasses to arrive is composed of two distinct and sequential phases. These phases are the internal manufacturing and processing time, followed by the external shipping and transit time.
The Two Phases of the Timeline
The delivery timeline for your EyeBuyDirect order combines the time spent creating the lenses and the time the package spends traveling. The standard timeframe quoted for most orders is between seven and fourteen business days from the moment the order is placed. This estimate covers the entire journey, from initial order submission to final delivery.
The first phase, manufacturing and processing, involves grinding, cutting, and fitting the prescription lenses into the chosen frames. This internal lab time ensures quality assurance and that the lenses match your specific requirements. Once the glasses pass inspection and are assembled, the second phase, shipping and transit, begins. The standard shipping estimate accounts for several days of travel, though the exact duration depends on the destination and the shipping option selected.
Factors Influencing Manufacturing Time
The complexity of your prescription introduces the greatest variability into the initial manufacturing phase. Simple, single-vision lenses move through the production line faster than specialized lens types. Specialized lenses require more intricate machinery for accurate fabrication.
Lenses with a high index, which are thinner and lighter for strong prescriptions, demand careful edging and cutting. Complex prescriptions involving prism correction or significant astigmatism also lengthen the time needed for the lens to be correctly surfaced. The lab dedicates additional time to ensure these parameters are met before assembly.
Selecting certain lens coatings and designs also extends the processing duration. Photochromic, or transition, lenses and specialized blue light filtering coatings require distinct application and curing times. Progressive and bifocal lenses necessitate advanced digital surfacing and precise measurements, adding several days to the standard manufacturing estimate compared to basic single-vision eyewear.
Shipping Options and Delivery Estimates
Once the glasses leave the manufacturing facility, the time of arrival is determined by the chosen shipping method. The standard shipping method contributes to the 7-to-14-business-day total delivery window. This option is the most economical choice, often utilizing carriers like USPS for final delivery.
For customers needing their glasses faster, an expedited option is available for an extra cost. This service can significantly reduce the transit phase, often promising delivery within two to five business days after the glasses are completed. A special two-day delivery service is also available for frames and lenses pre-qualified for rapid processing. All shipping estimates begin only after the manufacturing phase is fully completed.
Tracking Your Order and Handling Delays
Customers can monitor their eyewear’s progress using the order tracking section on the EyeBuyDirect website. After the glasses are manufactured and prepared for shipment, an email containing a specific tracking number is sent. This tracking number allows you to follow the package’s journey directly with the shipping carrier.
Delays can occur due to internal quality assurance checks. Every pair of glasses undergoes a final inspection, and failure to meet quality standards may require adjustments or remanufacturing, extending the timeline. High-volume periods, such as sales events or holidays, can also temporarily slow down processing and shipping. If your order exceeds the expected timeframe, contact EyeBuyDirectâs customer service team with your order number for an update.