EyeBuyDirect is an online retailer offering a wide selection of eyewear, including prescription glasses and sunglasses. Delivery times for glasses from EyeBuyDirect can vary, depending on several stages from initial processing to final shipping. Understanding these steps helps set expectations for receiving your order.
Understanding Order Processing
Order processing begins with verifying your prescription for accuracy. This initial stage involves several steps, including precisely cutting and shaping lenses to your vision needs, which can be time-consuming. After cutting, lenses are fitted into your chosen frames.
The production process concludes with quality control checks to ensure each order meets required standards. For standard orders, this processing phase, including production and quality control, is typically factored into the 7 to 14 business day delivery estimate. However, complex prescriptions, such as bifocal or progressive lenses, may require specialized machinery and additional time, extending this period.
Shipping Timelines Explained
Once your order completes processing and quality control, it moves to the shipping phase from EyeBuyDirect’s facility to your address. EyeBuyDirect offers various shipping options, each with its own estimated delivery window. Standard shipping, often via USPS, generally takes 7 to 14 business days after processing. This option is typically free for orders exceeding a certain value.
For faster delivery, expedited options like UPS Express can shorten transit time to approximately 7 to 10 business days. A 2-Day Delivery option is also available for specific frames and lenses, aiming to deliver within two business days once shipped. These timelines refer to business days, and transit time begins once glasses are handed to the shipping carrier.
Factors Influencing Delivery and Tracking Your Order
Several elements can influence the total time it takes for your EyeBuyDirect order to arrive. The complexity of your prescription plays a significant role; for instance, high prescriptions, progressive lenses, or those requiring astigmatism correction, may require more intricate lens manufacturing, extending production time. The inclusion of specialty lens coatings, such as blue light filtering, photochromic, or anti-reflective treatments, can also add to the fabrication period.
Quality assurance is another factor that can affect delivery. If glasses do not pass rigorous quality checks, they will need to be re-made, causing a delay. Your geographic location can also influence transit times, as shipping distances vary.
Customers can monitor their order’s progress using the tracking information provided by EyeBuyDirect. This information, including an order or tracking number, is available in your order confirmation email and can be entered in the “Track Order” section of EyeBuyDirect’s website. If tracking updates are slow or unexpected delays occur, EyeBuyDirect’s customer service is available to assist via call, email, or live chat.