Your Evesham Water: Provider, Bills, and Reporting

For residents and businesses in Evesham, understanding the provision and management of water services is important for consistent access to clean water and efficient wastewater handling. This knowledge supports effective household management and contributes to the well-being of the local community.

Your Water Provider in Evesham

Severn Trent Water serves as the primary provider of both clean drinking water and wastewater services for the Evesham area. They manage the entire water cycle, from abstracting and treating water to distributing it through an extensive pipe network. They also collect and treat wastewater before it is safely returned to the environment.

The company maintains the vast infrastructure necessary for these services, including treatment works, reservoirs, and pumping stations. This ensures a continuous water supply and proper disposal of used water, which is fundamental for public health and environmental protection. Regular investment in infrastructure upgrades helps to minimize disruptions and enhance service reliability.

Managing Your Water Account

Managing your water service account involves several straightforward processes, whether you are moving into a new property, relocating, or simply managing your bills. Understanding your water bill is a good starting point, as charges can be based on either a metered system, where you pay for the exact volume of water used, or an unmetered system, often based on the rateable value of your property. Many customers find that a water meter can lead to reduced bills if they are mindful of their usage.

When moving home, inform Severn Trent Water up to 28 days in advance to ensure a smooth transition of services. You can set up a new account, transfer an existing one, or close an account by contacting their customer service or using their online portal. Providing a final meter reading on your moving day helps to ensure accurate billing for your water consumption. Online accounts offer a convenient way to manage bills, track usage, and update personal details.

Water Quality and Safety

Tap water in Evesham adheres to stringent regulatory standards, ensuring its safety for consumption. The Drinking Water Inspectorate (DWI) sets these standards and independently monitors water companies in England and Wales to confirm compliance. Water quality is consistently monitored through regular testing at various points, from source to tap, covering a wide range of parameters including microorganisms, chemicals, and metals.

If you have concerns about the taste, smell, or appearance of your water, or wish to review local water quality reports, information is available directly from Severn Trent Water. The company provides details on their testing processes and publishes reports to assure consumers of the water’s safety.

Addressing Water Issues

Encountering water-related problems can be disruptive, but clear procedures are in place for reporting and resolving them. If you notice a leak, whether it is on your property or a public supply line, reporting it promptly to Severn Trent Water is important. Leaks, burst pipes, or low water pressure can often be reported through dedicated emergency lines, which operate 24 hours a day.

In cases of supply interruptions, checking the Severn Trent Water website or their social media channels can provide updates on planned works or unexpected issues in your area. During a water emergency, such as a significant burst pipe causing flooding or widespread loss of supply, direct contact with the utility provider is the recommended action. Knowing the location of your internal stop tap, typically under the kitchen sink, allows you to quickly turn off your water supply in an emergency.

Water Conservation in Evesham

Conserving water benefits both the environment and household budgets, particularly for those with metered connections. Simple adjustments in daily habits can significantly reduce water consumption. Installing water-efficient appliances, such as low-flow showerheads and dual-flush toilets, can decrease indoor water usage without compromising effectiveness.

Garden Water Conservation

In the garden, strategic watering practices can dramatically cut down on water waste, especially important for plant health during dry spells.

  • Collecting rainwater in water butts provides a free, pH-balanced source ideal for plants, reducing reliance on treated tap water.
  • Watering plants early in the morning or late in the evening minimizes evaporation, ensuring water reaches the plant roots effectively.
  • Applying a layer of mulch around garden plants helps retain soil moisture, suppresses weeds, and reduces the frequency of watering.
  • Choosing drought-tolerant plants or varieties like fescues for lawns can also lead to substantial long-term water savings, as these require less frequent irrigation.

Fixing dripping taps, which can waste significant amounts of water daily, is another effective conservation measure.