lotsofplants.com Review: Is It a Good Place to Buy Plants?

`lotsofplants.com` serves as a prominent online destination for individuals seeking to enhance their gardens and landscapes. This e-commerce platform specializes in providing a diverse array of plants, aiming to connect enthusiasts with suitable botanical specimens for their outdoor spaces. It functions as a resource for purchasing a variety of plants, delivered directly to the customer.

Exploring Their Plant Selection

`lotsofplants.com` focuses on offering large landscape shrubs and trees, distinguishing itself from retailers that primarily sell smaller, younger plants. This approach ensures that the plants are of a size and maturity intended for immediate planting into the landscape upon arrival. The inventory avoids bare root, plug, or quart-sized plants, as these smaller forms often have reduced survival rates when transplanted.

The selection encompasses a broad range of plant types suited for various environmental conditions. Customers can find plants specified for full sun, partial shade, or full shade, as well as those categorized as drought tolerant, deciduous, evergreen, deer resistant, or beneficial for attracting butterflies. The website features popular categories such as Japanese Maples, Camellias, Hydrangeas, Rhododendrons, and Mountain Laurels. Beyond common selections, `lotsofplants.com` also includes unique or rare offerings that might not be readily available at local garden centers. Additionally, the site has expanded its product line to include landscape stone, providing materials for hardscaping alongside its plant offerings. Customers can also inquire directly about specific plants not listed online, as the company grows many unlisted varieties.

Navigating the Shopping Process

The shopping experience on `lotsofplants.com` is designed to be straightforward, allowing users to efficiently locate and purchase plants. The website features a “Shop By” function, enabling customers to filter selections based on plant zone, specific categories like “Butterfly Attracting” or “Full Sun,” and even by common plant names such as Hydrangea or Camellia. Users can also refine their search by desired pot size, ranging from 1 to 7 gallons, or by specialty categories like conifers or native plants.

To facilitate purchases, users can create an account by navigating to the “Account” link, selecting “Create Account,” and providing the necessary details. Payment is accepted via credit and debit cards. A notable feature of the platform is the ability to delay a shipment to a preferred future date. For larger projects, the site offers special discounts for bulk orders; purchases exceeding 20 plants may qualify for a 10% discount, and orders over 50 plants receive substantial price reductions. Customers seeking design services or advice on plant selection can also contact `lotsofplants.com` via email or phone.

Shipping, Returns, and Customer Care

`lotsofplants.com` employs specific protocols for shipping. Shipments are typically dispatched during the first three days of each week, with many orders arriving within three days. Each plant is individually secured within its box to prevent soil spillage and foliage damage during transit. While specific shipping costs vary, the company often offers free shipping with certain order thresholds.

Packages are generally left at the front door, and tracking numbers are provided. Due to the perishable nature of living plants, `lotsofplants.com` does not typically accept returns, exchanges, or refunds for plant material. However, if a plant arrives damaged, customers must submit photographic evidence within 48 hours of receipt; if the damage is attributed to shipping, a replacement may be provided at no additional cost once a claim is approved. For non-plant products, returns are possible with prior approval, though shipping costs and a 20% restocking fee are deducted from any refund. Customers also have the option to purchase a 90-day extended warranty for an additional 10% of the plant’s cost.

Why LotsOfPlants.com Stands Out

`lotsofplants.com` distinguishes itself by focusing on providing large, established landscape shrubs and trees, which are typically ready for direct planting upon arrival. This commitment to mature plant stock is intended to improve survival rates and establishment success in the landscape, a contrast to smaller, less developed plants often found elsewhere. The company prides itself on offering a wide variety of plants, including unique and less common species that may not be readily available at local nurseries, thus expanding options for gardeners.

The emphasis on plant quality extends to careful packaging, where each plant is secured to minimize transit stress. Beyond product sales, `lotsofplants.com` offers resources such as design services and planting advice. The availability of substantial discounts for large orders, coupled with specialized shipping arrangements for bulk purchases, makes the platform appealing for extensive landscaping projects. The optional 90-day extended warranty provides a measure of assurance for plant longevity after purchase.

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