How to Transfer a Prescription at CVS

Transferring a prescription involves moving your medication details from one pharmacy to another, allowing you to refill it at a new location. Many individuals choose to transfer prescriptions to CVS for various reasons, including the widespread availability of CVS pharmacies, the convenience of consolidating all medications at a single location, or when relocating to a new area. This process is designed to be straightforward, helping ensure continuous access to your necessary medications.

Preparing for Your Transfer

Before initiating a prescription transfer to CVS, gathering specific information ensures a smooth process. You will need details about your current pharmacy, including its name and phone number. Having the prescription number(s) for the medication(s) you wish to transfer is also important, or at least the exact medication names. Additionally, be ready to provide your personal information, such as your full name and date of birth, to verify your identity and locate your existing prescription records. This preparation helps CVS efficiently contact your previous pharmacy and process your request.

The Prescription Transfer Process

CVS offers multiple convenient methods to transfer your prescriptions, including in-person, by phone, or through their online platforms. Each method is designed to simplify the process, allowing you to choose the option that best suits your needs. Regardless of the method, the receiving CVS pharmacy will contact your previous pharmacy to handle the transfer of prescription details.

When transferring in person, simply visit your chosen CVS Pharmacy location and inform the pharmacy staff that you wish to transfer a prescription. Provide them with the necessary information about your current pharmacy and the prescriptions you want to move. The staff will then initiate the transfer process on your behalf.

For those preferring to transfer by phone, you can call the CVS Pharmacy you intend to use for your prescriptions. A customer care representative can assist you by gathering the required information, such as your previous pharmacy’s contact details and the prescription information, to facilitate the transfer. Alternatively, you can call the general CVS transfer line at 1-833-287-3279.

Online transfer is available through the CVS website or mobile app, offering a streamlined digital experience. You will typically sign into your account, navigate to the pharmacy section, and select the “Transfer Prescriptions” option. The system will prompt you to enter your personal details, current pharmacy information, and the specific prescription details. After submitting this information, you will select the CVS Pharmacy location for pickup, and CVS will manage the rest of the transfer.

What Happens After Your Transfer Request

After you submit your transfer request to CVS, the pharmacy team begins the process of contacting your previous pharmacy to obtain the necessary prescription details. This behind-the-scenes work typically takes a few hours to complete, though it can sometimes extend up to 24 hours depending on various factors, including the responsiveness of the transferring pharmacy. You can generally expect to receive a text message or phone call from CVS when your prescription is ready for pickup.

In some cases, prescriptions for controlled substances may have different transfer rules depending on state and federal regulations. While some Schedule III-V controlled substances might be transferable on a one-time basis between pharmacies, Schedule II controlled substances generally cannot be transferred, requiring a new prescription from your doctor to be sent directly to the new pharmacy. Additionally, if your prescription has limited refills or is nearing its expiration, the pharmacy may contact you regarding a partial fill to ensure you have medication while a new prescription is obtained. Insurance handling typically remains consistent, as CVS Pharmacy accepts most insurance plans, but it is always advisable to confirm your plan’s acceptance at the new location.

Preparing for Your Transfer

Before transferring, ensure you have your current pharmacy’s details and prescription information.

The Prescription Transfer Process

CVS offers multiple convenient methods to transfer your prescriptions, including in-person, by phone, or through their online platforms. Each method is designed to simplify the process, allowing you to choose the option that best suits your needs. Regardless of the method, the receiving CVS pharmacy will contact your previous pharmacy to handle the transfer of prescription details.

When transferring in person, simply visit your chosen CVS Pharmacy location. For phone transfers, call the CVS Pharmacy you intend to use or the general CVS transfer line at 1-833-287-3279. Online transfer is available through the CVS website or mobile app, where you select the “Transfer Prescriptions” option. CVS manages the rest of the transfer.

What Happens After Your Transfer Request

In some cases, prescriptions for controlled substances may have different transfer rules depending on state and federal regulations. While some Schedule III-V controlled substances might be transferable on a one-time basis between pharmacies, Schedule II controlled substances generally cannot be transferred, requiring a new prescription from your doctor to be sent directly to the new pharmacy. Additionally, if your prescription has limited refills or is nearing its expiration, the pharmacy may contact you regarding a partial fill to ensure you have medication while a new prescription is obtained. Insurance handling typically remains consistent, as CVS Pharmacy accepts most insurance plans, but it is always advisable to confirm your plan’s acceptance at the new location.