Canopy Plant Co. is an online plant retailer offering a diverse selection of houseplants to enthusiasts across the United States. They focus on unique and often sought-after plant varieties. For those looking to expand their indoor plant collections, Canopy Plant Co. provides a convenient option to acquire new specimens directly to their homes.
Who is Canopy Plant Co
Canopy Plant Co. was established in late 2019 by co-founders Ben Callender and Ryan Nash, culminating in the official launch of their online shop in March 2020. The company cultivates plants with dedicated care, aiming to provide healthy and vibrant specimens. Their approach centers on ensuring plants are robust and free from pests and diseases upon dispatch. This commitment extends to meticulously preparing each plant for its journey. Canopy Plant Co. strives to distinguish itself by offering unique plant varieties that cater to both seasoned collectors and those new to the plant hobby.
Exploring Their Plant Selection
Canopy Plant Co. offers a broad catalog of tropical houseplants, from common to rare specimens. They feature a significant collection of aroids, including various Anthurium, Philodendron, Alocasia, and Monstera species. Enthusiasts of the Hoya genus will find a diverse array of options, such as Hoya Sarawak and Hoya polyneura. The company frequently stocks unique plants like Monstera ‘Thai Constellation’ and variegated Philodendron ‘Pink Princess’. Most plants are provided in 3-inch or 4-inch nursery pot sizes, focusing on well-rooted specimens.
Beyond living plants, Canopy Plant Co. also supplies essential gardening products. This includes specialized soil mixes, sphagnum moss, perlite, various grow pots, and plant support items like fillable moss poles and coco poles. The inventory is regularly updated, with restocks occurring multiple times each week.
The Shopping Experience
Canopy Plant Co. provides an online platform designed for easy navigation and purchasing. Customers can complete transactions using major credit and debit cards, with secure payments via Stripe, PayPal, and Shop Pay. The company ships plants to the 48 contiguous United States. Orders typically process within 1-5 business days for UPS Ground, or 1-3 business days for express shipping. Standard delivery usually takes 3-5 days.
Packaging is often noted for its meticulous approach, with plants carefully secured to minimize movement and potential damage during transit. Canopy Plant Co. guarantees that plants will arrive alive, healthy, and pest-free.
Should a plant experience a significant decline in health within seven days of arrival, customers can contact the company for a potential replacement or store credit. However, repotting a plant within this initial seven-day period voids this guarantee. For orders shipped when temperatures are below 40°F, tropical plants may be at risk, and heat packs offer limited protection, potentially making plants ineligible for credit or replacement if cold damage occurs. Customer service inquiries can be directed to [email protected], with support available Sunday through Friday.
Customer Insights and Reputation
Canopy Plant Co. receives a range of customer feedback, reflecting varied experiences. Many customers report positive outcomes, frequently praising the health and quality of the plants upon arrival. The company’s packaging methods are also a common point of commendation, with many reviewers noting the careful and secure way plants are prepared for shipping, often resulting in undamaged deliveries.
Despite many positive experiences, some customers have reported receiving plants in less than ideal condition, citing issues such as damaged foliage or signs of stress from transit. While some acknowledge that shipping can be harsh on live plants, there are instances where customer service responses to these issues have been a point of contention. Overall, the company’s reputation appears to be mixed, yet a notable portion of its clientele expresses satisfaction and indicates a willingness to make repeat purchases.